Happy employees are an excellent business strategy.
Getting there takes more than good intentions.
Most employee experience problems are not mysterious. They show up when new hires are left to figure it out, managers are promoted without support, feedback conversations are avoided, expectations keep changing, and employees are expected to stay engaged in a workplace that keeps making their jobs harder.
The Employee Experience Edit helps organizations spot those problems earlier and fix the parts of work that directly affect manager effectiveness, performance, retention, and trust.
The employee experience is shaped by more than culture statements and engagement surveys.
It’s managers, onboarding, communication, accountability, performance expectations, career growth, and the hundreds of moments that determine how work actually feels day to day.
When those moments are left to chance, you usually start seeing the same issues. Managers promoted without preparation. Processes built in silos. Leadership assumptions disconnected from employee reality. Problems everyone feels but no one has owned.
Better managers, stronger teams, healthier workplaces, and sustainable performance start with understanding what’s really shaping the way people work, lead, grow, and stay, then improving the moments that matter most.
Meet the Founder
Brandi Copeland
Before starting The Employee Experience Edit, I spent more than 15 years building employee experience, talent, leadership, and workforce programs inside organizations including The Walt Disney Company, NBCUniversal, and smaller growth-stage companies.
I’ve seen how easily good intentions get watered down between the leadership conversation and the day-to-day reality employees and managers are trying to work through. A program can be thoughtful. A strategy can make sense. A message can sound right. And still, the actual experience can feel confusing, inconsistent, or disconnected from what the organization meant to create.
The Employee Experience Edit gives organizations a more practical way to understand how work is being experienced and improve the moments that shape performance, trust, and retention.
When the employee experience is broken, the business feels it.
2 in 3
US employees are not engaged in work
73%
of managers aren’t engaged, even though they shape 70% of the employee experience
1 in 2
US employees are open to or actively looking for a new job right now
$750K
is the estimated cost of losing 10 mid-level employees in a 200-person company
How people feel at work and business performance are not separate conversations.
The benefits of a highly engaged experience include:
23% higher profitability
18% higher productivity
43% lower turnover
Higher engagement isn’t accidental. It comes from taking the everyday parts of work seriously, including clear expectations, prepared managers, communication that makes sense, feedback that happens early enough to matter, and real support for the people expected to perform, lead, grow, and stay.
The Edit isn’t a rebuild.
It’s a refinement.
The Employee Experience Edit helps organizations and the people inside them build better managers, stronger teams, healthier workplaces, and more sustainable performance.
For Organizations
We improve the moments that shape work day to day.
Onboarding. Communication. Accountability. Feedback. Performance expectations. Career growth. Leadership support. Moments that matter the most.
For Individuals
For next-generation leaders managing people, pressure, change, and expectations in real time.
Get experienced, direct support for the moments that require better judgment, clearer language, and a stronger sense of what to do next.
“I’ve had the pleasure of working with Brandi for over six years and consistently saw the impact of her people-first approach. Brandi has proven to be a strategic, trusted partner whose strengths include driving operational excellence while bringing creative, innovative ideas to the table. Her decisions were always purposeful and well thought out. In moments when things didn’t go as planned, Brandi was prepared and steady, focused on delivering the best outcomes for the business. She has an unwavering passion for talent and for designing thoughtful, high-impact experiences.”
— Kellie R. Manager, Talent
COMPLIMENTARY RESOURCE
The Employee Experience Playbook: The Real Cost of Getting Employee Experience Wrong
This playbook breaks down the five most common places organizations are losing money without realizing it, and what to do about each one.
Building Better Managers, Stronger Teams, & Healthier Workplaces
with the Employee Experience Edit